Hosting options

Differences between Community, Enterprise and self-hosting options.

We provide free access to our Community Edition. This offers an opportunity to explore our technology and get started quickly. If you haven't already, you can sign-up here and follow our Quickstart guide to learn how to build a knowledge map.

The Enterprise Edition enhances your experience with higher usage limits and premium features to help you build and scale automated decisions.

The table below shows the key differences between Community and Enterprise. Alternative hosting options are also available.

	Community	Enterprise
Price	Free	Contact us for custom pricing
Usage limits
Knowledge Maps	Unlimited	Unlimited
Test Queries	Unlimited	Unlimited
Production Queries	5 queries per day	Custom
Account creation	Self-service sign-up	Administered by Rainbird
Private workspace	Yes	Yes
Shared workspaces	-	Yes
Company administration	-	Yes
Support	-	Yes
Platform Service Level Agreements (SLAs)	-	Yes
Infrastructure	Standard	High Availability
Ownership of content and data	Rainbird retains ownership as per Community T&Cs	You own all content and data

if you are working on a community project and need more capacity for a while, just contact us and tell us what you're working on. We may be able to help out.

How to upgrade from Community to Enterprise?

If you wish to upgrade to the Enterprise Edition, contact us on [e-mail].

We will be in touch to discuss pricing and migration to Enterprise.

Alternative hosting options

When there is a requirement for more control over infrastructure, security and data residency, we provide a range of alternative hosting options:

Rainbird-managed private environment

We can deploy a private environment, deployed into an AWS region of your choice to support data residency requirements, but managed and updated by Rainbird for minimal effort. Additionally this provides vanity URLs and IP whitelisting.

Self-hosting

You can host Rainbird in your own cloud infrastructure to be owned and managed by you. This currently supports AWS only, but we have other cloud providers on our roadmap, so please contact us if you need to use someone else.

On-premise

If you do not use a cloud provider, it is still possible to deploy Rainbird onto an on-premise Kubernetes cluster.